Return & Refund Policy

Effective Date: May 14th, 2026
Last Updated: May 14th, 2026

1. Overview

This Return & Refund Policy explains how payments for digital services and memberships on Clippsly are handled, including premium memberships, music distribution services, and other paid platform features.

By purchasing any paid product or service on Clippsly, you agree to this policy.

2. Digital Services & Immediate Access

Clippsly provides digital services that are delivered and activated immediately after successful payment.

These services may include:

• Activation of premium memberships

• Access to advanced platform features

• Music distribution and DSP submission services

• Storage, hosting, and creator platform tools

• Access to premium or downloadable content

Due to the nature of digital services, performance begins immediately once payment is completed.

3. Right of Withdrawal & Refunds

By completing a purchase, you expressly consent to the immediate performance of digital services and acknowledge that your statutory right of withdrawal or cancellation may be lost once service delivery has begun.

Because services are activated instantly and platform resources may be consumed immediately, purchases are generally non-refundable once:

• account access has been granted,

• premium features have been activated,

• music distribution has been initiated,

• content has been uploaded or processed,

• or platform services have otherwise begun.

Refunds, credits, or reversals are therefore not normally provided for:

• accidental purchases,

• unused memberships or features,

• dissatisfaction after service activation,

• misunderstanding of included functionality,

• or account enforcement actions resulting from violations of our Terms of Service.

Nothing in this policy limits any rights that may apply under mandatory consumer protection laws.

4. Payment Disputes & Chargebacks

If a payment dispute or chargeback is initiated through a bank, card provider, or payment processor, Clippsly reserves the right to:

• suspend or restrict account access,

• revoke premium features or services associated with the disputed transaction,

• pause ongoing distribution services,

• or permanently terminate accounts involved in fraudulent or abusive payment activity.

We encourage users to contact support before initiating payment disputes so we can attempt to resolve billing issues directly.

5. Billing Issues & Support

If you believe a billing error or technical issue has occurred, please contact:

[email protected]

within 3 days of the transaction where possible.

Please include:

• your account email,

• proof of purchase,

• and a clear explanation of the issue.

We will review all requests individually, but refunds or exceptions are not guaranteed.

6. Legal Compliance

This policy is intended to comply with applicable UK and EU laws relating to digital services and digital content.

Where required by law, consumers may retain certain statutory rights that cannot be excluded by this policy.

7. Contact

For questions regarding this policy, please contact:

[email protected]