Return & Refund Policy (No refund Policy)

Policy summary

• Clippsly sells digital memberships, storage, distribution services, and other digital features. Unless checkout says otherwise, memberships are one-time purchases and do not automatically renew.
• Clippsly's policy is no refunds: we do not provide refunds, credits, or reversals for purchases, whether used or unused.
• Before a paid Clippsly checkout can be started, you must affirmatively accept the Terms of Use and this Policy and confirm that you want performance to begin immediately.
• Roblox purchases are processed by Roblox and are subject to Roblox's purchase and refund processes.

1. Scope

This No Refund Policy applies to purchases made from Clippsly Ltd through Clippsly websites, applications, creator tools, and other Clippsly checkout flows. It covers paid memberships, storage, music distribution and submission services, licenses, and other digital products or features.

This Policy forms part of the Clippsly Terms of Use. The price, currency, product, included features, and any recurring billing terms shown at checkout also apply.

2. Digital services and immediate performance

Clippsly products are delivered electronically. Depending on the product, performance may begin when we activate membership access, allocate storage, make a feature available, accept or process content, or begin a distribution or other requested service. Some access or features may be activated immediately after payment; other services may require additional processing.

Before placing an order, review the product description, price, currency, and purchase type shown at checkout. Unless checkout expressly says otherwise, memberships are one-time purchases, do not automatically renew, and are not recurring subscriptions.

3. Checkout acceptance

Before a paid Clippsly checkout is created, you must actively confirm that you agree to the Terms of Use and this Policy and request that the digital product or service begin as soon as payment is confirmed. We record the accepted Policy version and the time of acceptance with the purchase record.

Some checkout flows may also request a typed-name electronic signature. When that flow is used, submitting your name creates a signed clippsly_signed_purchase_agreement.pdf associated with the transaction.

4. No refunds

Clippsly does not provide refunds, credits, or reversals for any purchase. The only exception is a specific remedy that applicable law requires. This applies whether the purchase has been used or unused and includes requests based on:

• an accidental purchase or a change of mind after performance has begun;
• a membership, storage allowance, feature, or service that you did not use;
• dissatisfaction after access or service has been provided;
• misunderstanding the product description or included functionality shown before purchase;
• an account restriction, suspension, content removal, or termination resulting from a breach of the Terms of Use; or
• a decision, outage, removal, or change made independently by a third-party platform.

Contact support promptly if you believe you were charged incorrectly, charged more than once, or did not receive what you purchased; we will investigate and apply this Policy.

5. Roblox and other third-party purchases

Membership purchases completed inside Roblox are processed and controlled by Roblox. Clippsly cannot issue or reverse Robux transactions directly. Requests about a Roblox payment must be made through Roblox's available support and refund process and are subject to Roblox's rules. Any Clippsly features associated with such a purchase remain subject to the Terms of Use.

Where a purchase is processed by another payment provider, that provider's payment terms also apply to its part of the transaction.

6. Payment disputes and chargebacks

If you have a billing concern, contact Clippsly before opening a payment dispute where practical, so we can review it.

While a payment is disputed, we may temporarily restrict the purchased feature or service where reasonably necessary to prevent further loss or abuse. Confirmed fraudulent or abusive chargebacks may result in account restriction or termination under the Terms of Use. A good-faith dispute by itself is not proof of fraud.

7. Billing issues and support

For a billing error, duplicate charge, failed activation, or other purchase issue, contact support@clippsly.com as soon as possible, preferably within three days of the transaction.

Please include your Clippsly account email, a receipt or other proof of purchase, the product purchased, and a clear description of the issue. We review reports for billing accuracy and delivery issues; contacting support does not create an entitlement to a discretionary refund or credit.

8. Changes to this Policy

We may update this Policy when our services, checkout flows, or legal requirements change. We will update the dates above and give notice of material changes where appropriate. The version shown and accepted when you place an order applies to that transaction.

9. Contact

For questions about this Policy or a purchase, contact support@clippsly.com.